How Sweep protects your privacy
We believe data protection is not just a legal obligation — it is our responsibility.
Summary: Sweep respects your privacy. We collect only what's necessary, never sell your data, and store it with the highest level of security. Read this policy to understand exactly how we handle your information.
Introduction & Scope
Sweep (sweep.onl) has prepared this privacy policy to clearly explain how we handle your personal information. This policy applies to the sweep.onl website and all Sweep apps and services.
By using the Sweep platform, you agree to this Privacy Policy. If you disagree with any of its terms, please stop using the platform and get in touch with us.
This Privacy Policy is built in accordance with international data protection laws and GDPR principles. We also comply with Bangladesh's Digital Security Act and applicable data protection regulations.
What We Collect
Sweep may collect the following information from you. The table below explains why each piece of data is needed:
| Data Type | Example | Reason for collection |
|---|---|---|
| Identity information | Full name, date of birth | Account Creation & KYC Verification |
| Contact Information | Email, mobile number | Notifications & Support |
| Identity Documents | NID, passport copy | KYC Verification & Fraud Prevention |
| Financial information | BKash/Nagad number, transaction history | Deposit & withdrawal processing |
| Gaming data | Betting history, win/loss records | Account activity & dispute resolution |
| Technical information | IP address, device information, browser | Security & Fraud Detection |
| Location Data | Country & city (approximate) | Geographic compliance |
Please note: We never collect your precise GPS location, social media passwords, or full bank account numbers.
How Your Data Is Used
Sweep uses your data for specific purposes only. Details are outlined below:
- Account Management: Your personal information is used to create, verify, and maintain your Sweep account.
- Financial Transactions: To process deposits and withdrawals and to maintain your transaction history.
- Ensuring security: To detect fraud, prevent multiple accounts, and flag unusual activity.
- Fulfilling legal obligations: Your information is used to comply with anti-money laundering laws and KYC requirements.
- Service improvement: Usage patterns are analyzed to improve your gaming experience.
- Contact: To send important updates, promotions, and support messages.
- Dispute Resolution: Transaction and gaming history may be used as evidence in the event of a complaint or dispute.
Important: Your data is never used for ad profiling or third-party marketing. No advertising targeting is done with your data — except for Sweep's own promotions.
Data Sharing Policy
Sweep does not share your personal information with third parties — with a few limited exceptions, detailed below:
- Payment Processors: Payment gateways such as bKash, Nagad, and Rocket receive only the minimum information necessary to process transactions. They are governed by their own privacy policies.
- Technology service providers: Limited data is shared under contract with select technology providers for cloud hosting, cybersecurity, and platform operations.
- Legal Obligations: Sweep is legally required to provide information in response to a court order or a valid request from a regulatory authority.
- Fraud prevention agencies: Limited data may be shared with industry-wide fraud databases, strictly for fraud detection purposes.
Outside of the cases above, Sweep does not share your information with any advertisers, data brokers, social media platforms, or other third parties.
Cookies & tracking technologies
The Sweep website uses cookies and similar technologies. Cookies are small data files stored on your device that help improve your browsing experience.
| Cookie type | Purpose | Requirements |
|---|---|---|
| Essential Cookies | Maintaining login sessions and security tokens | Mandatory |
| Functional Cookies | Remembering language preferences and theme settings | Optional |
| Analytics cookies | Page view and usage pattern analysis | Optional |
| Security cookies | Fraud & bot detection | Mandatory |
You can disable optional cookies at any time through your browser settings. Please note that disabling essential cookies may affect certain features of the platform.
Third-party cookies: No social media tracking pixels or advertising network cookies are used on the Sweep site.
Data Retention Period
Sweep does not retain your data longer than necessary. Retention periods vary depending on the type of data:
- Account Information: For as long as your account remains active, and for 5 years after closure as required by law.
- Financial Transaction Records: 7 years (as required under anti-money laundering laws).
- KYC Documents: 5 years after account closure.
- Gaming history: 3 years, or until the dispute is resolved — whichever is later.
- Logs & Security Data: 12 months.
- Marketing communications record: 3 years after consent is withdrawn.
Once the relevant retention period expires, data is securely deleted or anonymized for analytical purposes.
Your rights
As a Sweep user, you have the following rights regarding your personal data:
To exercise your rights: Email support@sweep.onl with "Privacy Request" in the subject line. Once your identity is verified, your request will be processed within 30 days.
Protection of minors
Sweep strictly does not serve anyone under 18. Age is verified at registration, and date of birth is confirmed during the KYC process.
If we have inadvertently collected information from a minor, please bring it to our attention — we will delete the data and close the account immediately.
If you suspect a child or minor you know is using Sweep, please contact us at support@sweep.onl.
Security Measures
Sweep uses multiple industry-standard security layers to protect your data:
- TLS 1.3 encryption: All data transmissions are encrypted.
- AES-256 storage encryption: All data stored in the database is encrypted.
- Two-factor authentication (2FA): Optional OTP protection for account login.
- Firewall & DDoS protection: Servers are protected against cyber attacks.
- Regular security audits: Annual penetration testing conducted by third-party security experts.
- Staff training: Only authorized staff can access user data, and all access is logged.
In the event of a data breach: In the event of a security breach, affected users will be notified by email within 72 hours and guided on the necessary steps to take.
Changes to the Privacy Policy
Sweep may update this privacy policy as needed. When changes are made:
- The "Last Updated" date at the top of this page will reflect any changes.
- Advance notice will be sent to your registered email for any significant changes.
- Takes effect 14 days after the updated policy is published.
- Continued use of the platform after any changes constitutes acceptance of the updated policy.
We recommend visiting this page regularly to stay up to date with our latest policy.
Contact Us
For any questions, complaints, or requests regarding our Privacy Policy, please get in touch:
- Email: support@sweep.onl
- Subject: Write "Privacy Request" in the subject line
- Response time: Initial response provided within 3 business days
Our privacy team is available 7 days a week to process your requests. Your concerns matter to us, and every request is reviewed with care.
Keeping your privacy intact
Enjoy the Best Gaming Experience
Your data is completely safe with Sweep. Register now and start enjoying gaming in a secure environment.